The experiences that shapedhow I build products.

Reliance Home Comfort

Operational Excellence

I learned to look beyond symptoms and understand how connected workflows, systems, and handoffs create customer outcomes. By tracing friction to root causes across the whole system, I unlocked the ability to turn operational complexity into clarity and measurable improvement.

D2L

Product Management

I worked across enterprise SaaS with varied customer, business, technical, design, and engineering needs. I learned to translate ambiguity into shared product direction, collaborate across functions, and align on solutions. That unlocked the ability to turn needs into software people can build and use.

OwnersBox

Head of Product

In a fast-moving consumer sports product, I faced growth, monetization, customer, and execution pressure daily. I moved from defining solutions to owning the vision, tradeoffs, alignment, execution, and outcomes. That unlocked the ability to balance strategy with hands-on leadership.